Shipping & Delivery
Domestic US Orders:
- Free Shipping - for orders of more than $19 (US orders only)
- US Standard Shipping - For $2.99. Usually, take 3-5 business days to arrive, but please allow up to 7 business days.
- 1 - 4 Days (US Expedited) - For only $9.99 (Excluded PO Box).
- 1 - 2 Day Shipping (US Priority) - For only $15.99 (Excluded PO Box).
ROQ is committed to the health and well-being of our team members and loyal customers during these unprecedented times. as everyone faces new challenges and adapts to the situation, we truly appreciate your understanding on delays may apply on shipments due to COVID-19 situation.
International shipping: 7-14 days for shipment.
Tracking My Order
When an order is shipped, we will send you a confirmation email with a tracking link.
Duties & Taxes
It is rare, but some customers do receive duty fees. If you happen to receive these additional fees, please let us know. We’d be happy to refund you the amount paid.
Just send us an email with a copy of your receipt.